Returns Policy
We offer a hassle-free 14-day return and exchange policy, giving you ample time to assess your purchase. If within 14 days of receiving your item you wish to return or exchange it, here's what you need to know:
Eligibility: Your item must be in its original condition, unworn or unused, and in its original packaging. Proof of purchase is required.
Returns: To initiate a return, simply contact us at dirtbaggold@outlook.com. Please note, we do not accept returns for change of mind. However, we may offer an exchange or credit for the item/s. If your return is approved, we'll provide you with a return shipping label and instructions on where and how to send the package. Return shipping costs are the responsibility of the buyer, unless the item/s are deemed damaged or faulty, in which case we will cover the return expenses. Be sure to include a copy of the postage receipt along with the returned item/s. Items sent back without prior authorization will not be accepted.
Exchanges: To initiate an exchange, contact us at dirtbaggold@outlook.com. If your exchange is approved, we'll provide you with a return shipping label and instructions on where and how to send the package. Exchange shipping costs are the responsibility of the buyer, unless the exchange is due to item/s being damaged or faulty, in which case we will cover the expenses. Items sent back without prior authorization will not be accepted.
Damages and Issues: We want you to be fully satisfied with your purchase! Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We'll promptly assess the issue and make it right.
Exceptions: Certain items, such as our paydirt goods and packages, are non-returnable and non-exchangeable. Unfortunately, we cannot accept returns or exchanges on sale items or gift cards.
For any further inquiries or assistance, feel free to reach out. Your satisfaction is our priority!"
PAYDIRT PRODUCT RANGE
Original's
Dirtbag original's paydirt cater to all experience levels with a mix of pickers, flakes and sometimes finer gold. If you are starting out with panning these are your ideal bags. Original's come 3 options -
1. 300g Gold Paydirt Bag
300g Bag containing a guaranteed minimum of 0.4g of Gold
2. 500g Gold Paydirt Bag
500g Bag containing a guaranteed minimum of 1g of Gold
3. 500g Kids Edition Tin
500g Kids edition tin containing a guaranteed minimum of 0.2g of Gold. Tin also includes gem card, various gemstones and a hidden surprise.
We do offer the option of adding additional gold to our 1g paydirt bag and kids tin, this can be selected when adding your choice paydirt bag to your shopping cart.
All Original paydirt bags come with vial and tweezers,
Savage
If you're looking for something a little more challenging or want to improve your technique, than our Savage paydirt bags are your go to. Packed with black sands and other heavy minerals, these bags require more patience and finesse in your panning. Savage bags come in two options -
1. Savage Black Sands Bag
40g bag of black sands containing a guaranteed minimum of 0.1g of flour Gold.
2. Savage Black and Blondes Sand Bags
120g bag of black and blonde sands containing a guaranteed minimum of 0.2g of flour Gold.
Mini Bucket
The Mini Bucket is a mixture of our Originals and Savage paydirt. The mini bucket comes with a variety of Gold from flakes, pickers, nuggets to fine gold. These buckets do contain heavies and some chunkier rock, they do give you a more authentic gold panning experience as they will require sieving and it will take time to get through all the material and to recover your gold. Currently we have 1 option available -
1. 2 liters containing a guaranteed minimum of 7g of gold.
We are looking to add more bucket options in the future but as with our paydirt bags we do offer the option of adding additional gold to your bucket, this can be selected when adding your Mini Bucket to your cart.
Paydirt Packs
Paydirt packs come in two options and great packs for those new to the hobby or as a unique gift.
1. Gold Paydirt Pack
- 300g Bag with a guaranteed minimum 0.4g of Gold.
- Snuffer Bottle
- 14-inch Pan
2. Kids Paydirt Pack
- 500g Kids edition tin containing a guaranteed minimum of 0.2g of Gold. Tin also includes gem cards, various gemstones and a hidden surprise.
- 10-inch Gold pan
Both paydirt packs come with the option to add additional gold.
Both paydirt packs include tweezers and vial for storing gold.
Custom Paydirt
Customise your gold panning experience! If you can't quite find what you're looking for or have something in mind? We are very happy where possible to make you your very own custom paydirt. Some things to think about when creating your paydirt -
- Choose your dirt quantity, sieved or not sieved?
- Choose your difficulty, add heavy minerals, gems, sapphires or more interference.
- Choose how much gold you want to recover.
Send an email or message with what you have in mind and your price range, and we will get back to you.
Want to know more about buying paydirt?
Read our guide on purchasing paydirt and what you need to know before buying.
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